Shipping policy

At AskSAMIE, we are committed to providing our customers with fast, reliable, and affordable shipping options. We understand that prompt delivery of your order is important, and we work hard to ensure that your items arrive on time. The following is our shipping policy, which provides information on our shipping methods, delivery times, and shipping fees.

Shipping Methods We offer several shipping methods for our customers to choose from, including:

  • Standard Shipping: Our standard shipping option is an affordable and reliable shipping method. Delivery times for standard shipping vary based on your location, but typically take 3-7 business days within the continental United States.

  • Expedited Shipping: If you need your order delivered sooner, we offer expedited shipping options. Delivery times for expedited shipping vary based on your location, but typically take 2-3 business days within the continental United States.

Shipping Fees Our shipping fees are calculated based on the total weight of your order, the shipping method selected, and your delivery address. Shipping fees will be displayed at checkout, and you will have the opportunity to choose the shipping method that best meets your needs.

Delivery Times Delivery times for your order will depend on the shipping method selected, as well as your location. Most orders will be shipped within 24-48 hours of receipt, and you will receive a shipping confirmation email with tracking information once your order has shipped.

Order Tracking You can track the status of your order by logging into your account on our website or by visiting the carrier's website and entering the tracking number provided in your shipping confirmation email.

Returns and Refunds If you are not satisfied with your order, you may return it for a full refund within 30 days of receipt. Please see our Return Policy for more information.

Contact Us If you have any questions about our shipping policy or your order, please contact us at hello@asksamie.com. Our customer service team is available to assist you Monday through Friday, from 9:00 a.m. to 5:00 p.m. EST.

This document was last updated on 2/2/24